Information & Referral
The Information & Caregiver Resource Center (ICRC) can help with any issue pertaining to elders, persons with disabilities, their caregivers, and the professionals who work with them. ICRC is the first stop on the the way to your solution. Tell us your specific needs so we can help in the best way possible.
ICRC's staff of Resource Consultants can answer your questions about in-home care services, pay for caregivers, caregiver grants, caregiver support & respite, legal issues, fuel assistance and more. They can provide information to professionals as well as elders, caregivers and persons with disabilities.
To contact the Information & Caregiver Resource Center, please call 800-732-4636, 413-773-5555, 978-544-2259, or TDD 413-772-6566, FREE, Monday through Friday 9 a.m. to 5 p.m. or send us email.
Due to high demand, appointments are required for in-person help. Please call ahead for an appointment at our main office.
Download the brochure (355 KB PDF)