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Stories

A new class of volunteers who really SHINE!

SHINE Graduates 2 - CopyThis past June, a class of six new volunteers graduated from the SHINE (Serving the Health Information Needs of Everyone) Program’s eleven-week-long spring training session. Coming from all different walks of life, these men and women completed their course with an intensive exam, successfully passing and graduating on Thursday, June 5, as certified SHINE Counselors.

A small graduation ceremony was held for the graduates, who each received a certificate of achievement, a rose, and a gift certificate redeemable at several shops in Greenfield as tokens of appreciation. An afternoon luncheon followed, with food and desserts catered by the Farren Care Center.

SHINE Counselors can consult with you over the phone or in person at your area senior center, in your home, or at another location that is convenient for you. To learn more about SHINE or to reach a trained and certified SHINE Counselor serving your area, please call 800-732-4636, Monday through Friday, 9 a.m. to 5 p.m.As SHINE Counselors, they all will be able to work in their own communities to provide free, unbiased health insurance information, education, and assistance services to Medicare beneficiaries and adults with disabilities.

SHINE holds quarterly seminars in Northampton and Turners Falls, entitled, “I am New to Medicare, What are My Options?” Learn more about the program and view a taping of a recent session here.

If you’re interested in becoming a SHINE Counselor, contact Lorraine York-Edberg, Western Massachusetts Regional Director of the SHINE Program: call 413-773-5555 or 978-544-2259 or email This email address is being protected from spambots. You need JavaScript enabled to view it..