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Stories

Work in your community as a SHINE volunteer

If you’re interested in healthcare and looking for a volunteer opportunity, consider signing up to become a SHINE Counselor with LifePath. With the 2015 Spring Training coming up next month, there’s no better time to get started.

SHINE, Serving Health Insurance Needs of Everyone, is a program that provides free, confidential and unbiased health insurance counseling for all Medicare beneficiaries.

SHINE Counselors work one-on-one with individuals in their own communities providing information, counseling and assistance on Medicare, Medigap, Medicare Advantage Plans, Medicare Prescription Drug Coverage, Public Benefits, One Care Plans, and more. Those interested in becoming counselors should be comfortable working with a population consisting primarily of elders and persons with mental and physical disabilities.

SHINE Counselor Larry Bezio enjoys the volunteer work the program offers, adding that he finds “personal satisfaction to be able to help someone” and “good socialization” with other counselors.

Counselors benefit from ongoing monthly meetings, allowing them to stay up-to-date with new healthcare policies and programs, which “are always changing,” says Lorraine York-Edberg, Western Regional SHINE Program Director. This year’s training will address changes that have taken place in the past year.

The 2015 Spring Training is set to take place at LifePath from 10 a.m. to 3 p.m., with one hour for lunch, beginning on March 24. Participants will meet weekdays for 13 sessions. A graduation celebration will take place in June.

If you are interested, want to learn more, or wish to sign up, contact Lorraine York-Edberg, Western Regional SHINE Program Director, at 413-773-5555 x.2275 or 978-544-2259 x.2275 or This email address is being protected from spambots. You need JavaScript enabled to view it. 

Read more about the SHINE Program.

The SHINE program, Serving the Health Information Needs of Everyone, provides free, confidential, and unbiased health insurance counseling for Medicare beneficiaries. To reach a trained and certified counselor in your area, contact the Regional Office at 1-800-498-4232 or 413-773-5555.