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Stories

SHINE: Serving the Health Insurance Needs of Everyone

A new class of volunteers who really SHINE!

This past June, a class of six new volunteers graduated from the SHINE (Serving the Health Information Needs of Everyone) Program’s eleven-week-long spring training session: Dennis Gemme, Kate Wadleigh, Kim LeGrand, Jeff Graham, Linda Grenier, and Kathy Scott. Coming from different walks of life, these men and women completed their course with an intensive exam, successfully passing and graduating on Thursday, June 18, as certified SHINE Counselors.

A small graduation ceremony was held for the graduates, who each received a certificate of achievement, a rose, and a gift certificate redeemable at several shops in Greenfield as tokens of appreciation. An afternoon luncheon followed, with food and desserts catered by the Farren Care Center.

June 2015 SHINE Graduation photo

Graduates from the SHINE Program's spring 2015 training celebrated with an afternoon luncheon and ceremony.
Present were, from left to right, Dennis Gemme and Kate Wadleigh, SHINE Counselors;
Annie Toth, Field Operations Manager & Training Coordinator at the Executive Office of Elder Affairs;
Kim LeGrand, Jeff Graham, Linda Grenier, and Kathy Scott, SHINE Counselors; and
Lorraine York-Edberg, Western Massachusetts Regional SHINE Program Director at LifePath.

As SHINE Counselors, they all will be able to work in their own communities to provide free, unbiased health insurance information, education, and assistance services to Medicare beneficiaries and adults with disabilities.

SHINE Counselors can consult with you over the phone or in person at your area senior center, in your home, or at another location that is convenient for you. To learn more about SHINE or to reach a trained and certified SHINE Counselor serving your area, please call 800-732-4636, Monday through Friday, 9 a.m. to 5 p.m.

SHINE holds quarterly seminars in Northampton and Turners Falls, entitled, “I am New to Medicare, What are My Options?” Learn more about the program and view a taping of a recent session at here.

If you’re interested in becoming a SHINE Counselor, contact Lorraine York-Edberg, Western Massachusetts Regional Director of the SHINE Program, at LifePath: call 413-773-5555 or 978-544-2259 or email us.

The SHINE program (Serving the Health Insurance Needs of Everyone…on Medicare), provides free, confidential and unbiased health insurance counseling for Medicare beneficiaries. To reach a trained and certified counselor in your area, contact the Regional Office at 1-800-498-4232 or 413-773-5555 or contact your local Council on Aging.