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Stories

A new class of volunteers who really SHINE!

July 2017 SHINE Graduation photo 1Graduating SHINE Counselors, from left to right, include Michael Naldrett, Judy Curley, Rebecca White, and Lisa Harris.This past June, a class of five new volunteers graduated from the SHINE (Serving the Health Insurance Needs of Everyone) Program’s eight-week-long spring training session: Judy Curley of Orange, who will volunteer at Athol Memorial Hospital; Lisa Harris of Greenfield, who will volunteer at the Greenfield Senior Center; Michael Naldrett of Hawley, who will volunteer at the LifePath offices in Greenfield; Lauren Soules of Hadley, who will be volunteering in the Westfield area; and Rebecca White of Orange, who will be volunteering at the Orange Senior Center. 

Coming from different walks of life, these men and women completed their course with an intensive exam, successfully passing and graduating on Wednesday, June 22, as certified SHINE counselors.

A small graduation ceremony was held for the graduates, who each received a certificate of achievement, a rose, and a gift certificate redeemable at several shops in Greenfield as tokens of appreciation. An afternoon luncheon followed, with food and desserts from D’Angelo’s of Greenfield.

July 2017 SHINE Graduation photo 2Lorraine York-Edberg, SHINE Regional Program Director, awards a certificate of achievement to Lauren Soules (right) of Hadley for completing the SHINE counselor training program.

As SHINE Counselors, they all will be able to work in their own communities to provide free, unbiased health insurance information, education, and assistance services to Medicare beneficiaries and adults with disabilities.

SHINE Counselors can consult with you over the phone or in person at your area senior center, in your home, or at another location that is convenient for you. To learn more about SHINE or to reach a trained and certified SHINE Counselor serving your area, please call 800-732-4636, Monday through Friday, 9 a.m. to 5 p.m. 

SHINE holds quarterly seminars, entitled, “I am New to Medicare, What are My Options?” Learn more about the program and view a taping of a past session.

If you’re interested in becoming a SHINE Counselor, This email address is being protected from spambots. You need JavaScript enabled to view it. or call 413-773-5555 x2275 or 978-544-2259 x2275.

The SHINE program, (Serving Health Information Needs of Everyone…on Medicare), provides free, confidential, and unbiased health insurance counseling for Medicare beneficiaries. To reach a trained and certified counselor in your area, contact the Regional Office at 1-800-498-4232 or 413-773-5555 or contact your local council on aging.