- Written by Pat Sicard, Volunteer Manager, RSVP of the Pioneer Valley, 413-387-1286
- Published: 10 January 2020
The holidays are a bustling time filled with parties, presents, and visiting with family. But the post-holiday season can be a difficult time for many seniors who have no close family members or whose family has returned home. Seniors and people with disabilities living in rest homes and nursing homes benefit greatly from volunteer visits from LifePath’s Long-Term Care Ombudsman program. These regular visits ensure the seniors’ well-being, educate them about their rights, and help residents find resolutions to concerns. Ombudsman volunteers visit weekly on a flexible schedule.
The post-holiday season can be a difficult time for many seniors who have no close family members or whose family has returned home.
The SHINE program (Serving the Health Insurance Needs of Everyone), is a LifePath program providing free and confidential health insurance counseling for Medicare recipients. Volunteers receive extensive training to become comfortable with all aspects of Medicare choices and then meet individually with seniors one-to-one to help resolve Medicare issues.
Most area senior centers and hospitals have a SHINE volunteer assigned to conduct weekly appointments so seniors should call their local organizations if Medicare counseling and help is needed. SHINE volunteers, who have been called “angels” by some of the seniors they helped, need to be computer savvy and have good listening skills.