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2021 Spring SHINE Training begins in April

Lorraine York EdbergLorraine York-Edberg, Western Mass. Regional SHINE Program DirectorIf you’re interested in healthcare and looking for a volunteer opportunity, consider signing up to become a SHINE counselor with LifePath. The 2021 Spring Training is starting in April, and there is no better time to get started.

SHINE, Serving the Health Insurance Needs of Everyone, is a program that provides free, confidential, and unbiased health insurance counseling for all Medicare beneficiaries. Volunteers in the LifePath SHINE program serve communities in all of Franklin County as well as the North Quabbin region of Worcester County and parts of Hampden and Hampshire counties.

SHINE counselors work one-on-one with individuals in their own communities providing information, counseling, and assistance on Medicare, Medigap, Medicare Advantage Plans, Medicare Prescription Drug Coverage, Public Benefits, One Care Plans, and more.

SHINE counselors work one-on-one with individuals in their own communities providing information, counseling, and assistance on Medicare, Medigap, Medicare Advantage Plans, Medicare Prescription Drug Coverage, Public Benefits, One Care Plans, and more. Those interested in becoming counselors should be comfortable working with a population consisting primarily of elders and people with behavioral health challenges and physical disabilities. 

SHINE Counselor Larry Bezio enjoys the volunteer work the program offers, adding that he finds “personal satisfaction to be able to help someone” and “good socialization” with other counselors.

Counselors benefit from ongoing monthly meetings, allowing them to stay up-to-date with new healthcare policies and programs, which “are always changing,” according to Lorraine York-Edberg, Western Regional SHINE Program Director. This year’s training is vast and comprehensive, and will address changes that have taken place in the past year.

The 2021 Spring Training is set to take place virtually via Zoom from 9:30 a.m. to 12 p.m. with a break for lunch, then back to the training from 1 p.m. to 3:30 p.m. beginning Thursday, April 29, 2021. Participants will meet virtually weekdays for 11 sessions. A graduation celebration will take place in July.

If you are interested, want to learn more, or wish to sign up, contact Lorraine York-Edberg, at 413-773-5555 x2275, 978-544-2259 x2275, or This email address is being protected from spambots. You need JavaScript enabled to view it.. For more information about the SHINE Program and other programs at LifePath, visit LifePathMA.org.