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Health and Emotional Support
- The Massachusetts Department of Public Health (DPH) announced that Massachusetts 2-1-1 will now provide real-time COVID-19 information, resources, and referrals in multiple languages. Just dial 211. The hotline is open 24 hours a day, 7 days a week and all calls are free and confidential. To learn more, visit Mass.gov.
- Local Community Info Line/ "Hotline": (413) 775-6411. Anyone may call this number to inquire about area resources and/or offer donations of Personal Protective Equipment (such as masks and gloves) to our community. Donations will be distributed to nursing homes, hospitals, etc. This call line is not just for Greenfield. There are three city staff answering the phone from 9 a.m. to 5 p.m., Monday thru Friday. After hours calls are directed to 2-1-1, the Massachusetts Department of Public Health Helpline, available 24/7.
- Symptom checker to see if your symptoms could be COVID-19. This symptom checker does not take the place of communication with a medical professional.
- Brand new video of RSVP's Healthy Bones and Balance class, created as a way for older adults to exercise safely at home during this time of social distancing.
- The Disaster Distress Helpline: 1-800-985-5990. This is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. You can also text TalkWithUs to 66746 to connect with a trained crisis counselor.
- The National Suicide Prevention Hotline: 1-800-273-8255. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.
- 12-Step Online Meetings
- National Domestic Violence Hotline: 1-800-799-SAFE (7233). Advocates available 24/7, completely confidential.
- That Discomfort You're Feeling is Grief: Article explaining how to manage grief response to the pandemic.
- Stress and Coping: CDC recommendations to cope with stress.