More information about Ombudsmen
Ombudsmen help to educate long-term care residents about their rights, seeking to empower residents to become more active in resolving their concerns. Ombudsman volunteers help to reduce the isolation and loneliness experienced by many residents who have no family or friends involved in their lives.
Long-Term Care Ombudsmen work with nursing home or rest home residents, as well as with their families and friends on behalf of the resident. Services and all conversations with ombudsmen are confidential. Ombudsmen are trained in areas like nursing facility regulations, negotiating and more. They are assigned to specific nursing homes and visit each site weekly. Services are provided free of charge to residents and their families and friends.