SHINE: Medicare Health Insurance Counseling

Free, one-on-one health insurance counseling for Medicare beneficiaries.

You can receive personalized information and support from a trained SHINE counselor at a location near you, by phone, or in your home.

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Medicare Fraud? Protect Yourself.

SHINE: Medicare Health Insurance CounselingSenior Medicare Patrol: Preventing Medicare FraudSHINE and the Senior Medicare Patrol can help you understand your health insurance options and prevent Medicare fraud.

SHINE: Medicare Health Insurance Counseling


Services

Our goal is to inform and educate you about your insurance options.

  • Reviewing your current coverage
  • Reviewing your eligibility for financial assistance
  • Providing health insurance plan comparisons
  • Helping prepare health benefit claim forms and applications

Areas of Expertise

  • Medicare
  • Medicare Advantage Plans (Medicare HMOs, PPOs)
  • Insurance Claim Forms
  • Medicare Supplements (“Medigap”)
  • Medicaid/MassHealth
  • Prescription Advantage
  • Medicare Prescription Drug Plans
  • One Care Plans
  • Senior Care Options (SCO)
  • Health Insurance Options
  • Prescription Drug Options
  • Long-Term Care Insurance
  • Dental Coverage Options

Contact us to schedule a SHINE appointment.


Group photo of SHINE counselorsVolunteer with SHINE

SHINE counselors are committed volunteers or agency staff who receive extensive training. Counselors become certified by the Executive Office of Aging & Independence in many areas of health insurance, including Medicare Part A, Part B, and Part D; Medigap insurance, Medicare HMOs, retiree insurance plans, prescription drug programs, Medicaid, Medicare and other programs for people with limited resources.

To learn more about becoming a SHINE counselor, watch this video.

Volunteer to become a SHINE counselor.


More information about SHINE and Health Insurance

Senior Medicare Patrol: Preventing Medicare Fraud


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What people are saying about SHINE

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The Blue Cross Blue Shield Medicare PPO Saver RX plan is leaving the marketplace and closing on December 31, 2025. All Medicare beneficiaries should check to see if they are covered by this plan and read all Medicare notices carefully. This webinar featuring Lorraine York-Edberg, SHINE Regional Program Director at LifePath, shares information regarding options that those currently enrolled in the PPO Saver RX may want to consider. Affected individuals are encouraged to call Medicare at 1-800-633-4227 or Blue Cross Blue Shield at 1-800-200-4255.

Lorraine York-Edberg
Lorraine York-Edberg, SHINE Regional Program Director
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