
Getting Comfortable Using Online Portals: A Guide for Older Adults
Technology and the internet have become more and more a part of our daily lives. If you feel uneasy about using the internet for managing your important personal accounts, you’re not alone. But with a little knowledge, these tools can make our lives easier, safer, and more convenient. Here’s how to get help using online

What Older Adults and Caregivers in Our Region Are Saying: LifePath’s 2025 Needs Assessment
Every four years, LifePath, the Area Agency on Aging for Franklin County and the North Quabbin areas, conducts a region-wide survey to understand the needs of older adults and caregivers. In response to LifePath’s 2025 Needs Assessment, we received 545 surveys in total—453 from older adults and 93 from caregivers. People from all over the

How LifePath’s Ombudsman Program Protected a Nursing Home Resident from an Unsafe Discharge
When “Rosa,” a longtime resident of Western Massachusetts, found herself in a nursing home recovering from a health crisis, she believed she was on the right track to regaining stability and well-being. However, she soon faced an unexpected and frightening challenge—she was told she had to leave the facility, even though she was not ready